Ensure you have the most up-to-date framework

May 2, 2017

To re-load your framework and to ensure you are using the most up-to-date framework, follow these steps on your device:

  1. Make sure that you have Wi-Fi connection
  2. Open the App
  3. Go to settings (the cog icon) 
  4. Tap on "Log in" - you should receive a message back saying "Success"
  5. Tap on "Check for frameworks updates" - you should receive a message back saying "Synchronising"
  6. Tap on "Preload objectives from server" - this should start checking and then loading categories

If you have any problems with this, email support@2simple.com or call 0161 883 2332.