April 27, 2018
We hope you never have any problems with our products, but should you encounter a difficulty we want your experience to be as smooth as possible.
That's why we redesigned our customer support site.
Our friendly customer support team have written over 50 short articles to answer the most common queries they receive, from the
technical to the whimsical.
You'll find answers to questions about all sorts of scenarios, from setting up, logging in and saving work, to GDPR compliance and even the origins of the Purple Mash name.
Sadly nobody's perfect, including us, so we added asystem status alert too. Clicking on the alert gives you the option to subscribe, so you'll be the first to find out if Purple Mash experiences a difficulty, and be notified as soon as things are up running again.