April 11, 2023
Stuck for where to look for help on Purple Mash? There’s a whole load of ways in which we can support you while using our site.
We have a whole support section in the Purple Mash drop down menu. Here you can go on a tour of the Purple Mash site, start an online chat with our support team, and find our online support topics, help videos and a link to our CPD training.
Our help videos cover a range of topics including how to set work as 2Dos, saving work and sharing work. There are many more videos on our YouTube channel, including recordings of our webinars.
Our webinars are free to attend - they're usually only 20-30 minutes long and held at lunchtime, so you can sit back with your lunch and enjoy! Browse and book webinars here. All webinars are uploaded to our YouTube channel after so if you can’t make it to a live one, you can watch at a time convenient to you. We also have regular teacher panels to show new products, resources and updates and to listen to your ideas and requests. Keep an eye out for these on social media or on our webinars page!
Webinars form part of our CPD, but they’re only one part! Some CPD is included within your Purple Mash and Serial Mash subscription, but you can always purchase more. Our CPD sessions can be run as twilight, half-day or full-day sessions. Find the full list of courses here.
If you can’t book some CPD in with us, we also have a training platform where you can undergo self-led CPD courses. These courses all have videos, quizzes and links to useful documents. The courses are particularly helpful to find out more about different tools and subjects within Purple Mash.
If you’re using a particular tool and need a bit of help, search for ‘guide’ in our search bar, and all of the tool guides will appear. These explain the tools and how to use them.
If you prefer 1:1 support, book a free 30-minute Mash Chat with us! One of our team will screen share with you and show you exactly what you need, answering any questions along the way.
Mash Meets are a space for teachers to meet and have a bite to eat and drink whilst swapping their latest teaching tips. Every Mash Meet will be hosted by one of our experienced CPD trainers and they are the perfect place to see Purple Mash in action. Interested in hosting a Mash Meet at your school? Get in touch with us - CPD Mash Meet Request Form
Don’t forget that we send out a weekly email to our Purple Mash users (check your junk if you haven’t seen it in a while!). In this, you’ll find topical resources, updates and news about events, new blogs and webinars. Sign up here.
We love our online community, and it has been so helpful for teachers too. Ask us questions in our Facebook Group or on Twitter, and we’ll respond as quickly as possible. You can also DM us!
